Shipping & Returns

Free shipping.
Easy returns.

At VAL Supplements we keep things simple: free standard shipping across the contiguous U.S. and a 30 day return window on every order. No fine print games, no hidden fees.

✓ Free U.S. shipping✓ 30 day returns✓ Real human support

Shipping policy

How your order ships

Our shipping policy is built on simplicity and customer satisfaction. Here is exactly what you get.

Free shipping on every order
All orders placed on valsupplements.com ship free via standard ground shipping within the contiguous United States. No minimum, no extra cost at checkout.
✓
No minimum spend
Any order that qualifies for free shipping is delivered at no additional cost to you.
⚑
48 contiguous states
Coverage includes every region within the 48 contiguous states, so customers nationwide benefit.
⚡
Standard ground shipping
Free shipping applies to standard ground service. Expedited options are available for an extra fee.
☺
Transparent from the start
A straightforward shipping process is part of the service we promise. No surprises at checkout.
✓Included in free shipping
  • Standard ground shipping
  • Orders shipped within the contiguous U.S.
  • All 48 contiguous states
  • Every order on valsupplements.com
×Not included
  • Expedited or express shipping
  • International shipping
  • Destinations outside the contiguous U.S.
  • Any method other than standard ground

Returns & refunds

Returning an item in three steps

1
Contact our team
Reach out within 30 days of purchase and we will send you detailed return instructions.
2
Ship it back unopened
Products must be in original, unopened packaging so we can process the return properly.
3
Get your refund
Once received and processed, we refund your original payment method.

Refunds may take a few business days to appear, depending on your financial institution.

Good to know

The details, upfront

30
30 day window
We accept returns of products in original and unopened condition within 30 days from the date of purchase.
↻
Refund method
Refunds are issued to the original payment method used for the purchase.
⚠
Hygiene & safety
Opened or used products cannot be returned unless there is a manufacturing defect. Received something damaged or defective? Contact us right away and we will fix it.
📦
Return shipping
Return shipping is the customer's responsibility, unless the return is due to an error on our part, such as an incorrect item.

Customer support

Your satisfaction is our number one priority

Our team is here for you at every step, from a question about shipping to help completing a return. Thank you for trusting VAL Supplements as your source for quality supplements and well-being.

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